Terms of Service

Last updated: 05.07.2026

These Terms of Service (“Terms”) govern the use of Wunderproof and the services, websites, widgets, dashboards, proof pages, review flows, QR tools, marketing asset tools and related features provided by Wunderproof — a product of Asmus & Hock GbR (“Wunderproof”, “we”, “us” or “our”).

By creating an account, starting a subscription, using the Services or accessing the dashboard, you agree to these Terms.

If you do not agree to these Terms, you may not use the Services.

Wunderproof is intended for businesses, professionals, organizations and other commercial users only.

By using Wunderproof, you confirm that you are acting for business purposes and not as a consumer. You also confirm that you are authorized to accept these Terms on behalf of the business or organization you represent.

We may refuse, suspend or terminate access if we believe that an account is not being used for legitimate business purposes.

Wunderproof helps businesses turn customer reviews and trust signals into clearer digital proof.

Depending on your plan and enabled features, the Services may include:

• importing or connecting review sources;
• generating AI summaries and praise themes from review content;
• creating website widgets;
• creating public Proof Pages;
• providing branded review flows through Wunderreview;
• collecting private feedback;
• generating QR codes;
• creating social, print or marketing assets;
• showing analytics and interaction data;
• providing related dashboard, publishing and configuration tools.

The exact features available to you depend on your selected plan, setup and current product availability.

To use Wunderproof, you may need to create an account.

You agree to provide accurate and complete account information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must notify us immediately if you suspect unauthorized access to your account.

We are not responsible for losses caused by unauthorized account access unless caused by our intentional or grossly negligent conduct.

You are responsible for the information, content, logos, business data, review source links, images, brand assets, QR destinations, public page content and other materials you provide or configure in Wunderproof (“Customer Content”).

You confirm that you have all necessary rights, permissions and legal bases to use, upload, connect, display and process Customer Content through the Services.

You are responsible for ensuring that your Customer Content is accurate, lawful and does not infringe third-party rights.

We may remove or restrict Customer Content if we reasonably believe that it is unlawful, misleading, infringing, harmful or violates these Terms.

Wunderproof may allow you to connect, reference or use data from third-party review platforms such as Google, Tripadvisor, Trustpilot, Booking.com, Yelp, Facebook or other services.

These third-party platforms are not controlled by Wunderproof. Their availability, terms, APIs, policies and data formats may change.

You are responsible for complying with the terms and policies of any third-party platform you use or connect.

Wunderproof is not affiliated with, endorsed by or sponsored by any third-party review platform unless expressly stated.

We do not guarantee that any third-party source will remain available, compatible or accessible at all times.

Wunderproof may use artificial intelligence to generate summaries, praise themes, trust signals, suggested text, social assets, print assets, questions, answers or other outputs based on review content and related information (“AI Outputs”).

AI Outputs are generated automatically and may be incomplete, inaccurate or unsuitable in some cases.

You are responsible for reviewing, approving, editing or rejecting AI Outputs before using or publishing them.

You must not publish AI Outputs that are misleading, unlawful, deceptive, defamatory, discriminatory or otherwise inappropriate.

Wunderproof does not guarantee that AI Outputs will be error-free, legally compliant, suitable for every industry or accepted by every visitor, search engine, AI assistant or third-party platform.

You may publish widgets, Proof Pages, review summaries, praise themes, trust signals and other public-facing content through Wunderproof.

You are responsible for deciding what appears publicly.

Original reviews remain separate from AI-generated summaries and themes. Wunderproof helps summarize and structure review patterns, but it does not change original third-party reviews.

You must not use Wunderproof to mislead visitors, fabricate trust, impersonate third parties or create the impression of reviews or ratings that do not exist.

You are responsible for ensuring that your public claims, ratings, review summaries, source references, legal links and business information are accurate and up to date.

Wunderreview may help you provide customers with a branded review flow, public review channel options and private feedback paths.

You must use Wunderreview responsibly.

You must not use Wunderreview to manipulate reviews, pressure customers, misrepresent customer sentiment or unlawfully suppress negative opinions.

Private feedback features are intended to help businesses receive and respond to customer concerns before issues escalate. They must not be used to deceive customers or public platforms.

If you use win-back offers, vouchers, discounts or other recovery offers, you are responsible for the content, legality, fulfillment and conditions of those offers.

Wunderproof may allow you to generate social media assets, print layouts, QR codes, flyers, stickers, posters, cards or other marketing materials.

You are responsible for reviewing all generated assets before publishing, printing or distributing them.

You must check QR codes, links, destination URLs, spelling, business information, legal text, layout and print dimensions before use.

Wunderproof is not responsible for printing errors, incorrect placement, QR scan issues caused by printing quality, physical damage, poor placement, third-party printers or your failure to review the generated materials.

Wunderproof may provide analytics such as page views, widget views, QR scans, review platform clicks, private feedback events, interaction data and related statistics.

Analytics are provided for informational purposes only.

Analytics may be incomplete, delayed, estimated, anonymized or affected by technical factors such as ad blockers, browser settings, consent settings, network issues or user behavior.

We do not guarantee that analytics will be complete, exact or suitable for accounting, legal reporting or performance guarantees.

You agree not to use Wunderproof to:

• violate applicable laws or regulations;
• infringe third-party rights;
• upload unlawful, misleading, defamatory or harmful content;
• create fake reviews or fake trust signals;
• manipulate reviews or ratings unlawfully;
• send spam or unauthorized communications;
• collect personal data without a valid legal basis;
• interfere with or disrupt the Services;
• attempt to access accounts, systems or data without authorization;
• reverse engineer, scrape, copy or misuse the Services;
• use the Services to build a competing product;
• overload or abuse the infrastructure;
• bypass usage limits, security measures or payment requirements.

We may suspend or terminate accounts that violate these rules.

Some parts of the Services may be free. Paid features require a subscription or one-time payment.

The features, limits and prices of each plan are shown on the pricing page or agreed separately.

Unless stated otherwise, subscriptions renew automatically until cancelled.

You authorize us or our payment provider to charge the applicable fees, taxes and recurring subscription amounts using your selected payment method.

You are responsible for keeping your billing information accurate and up to date.

If payment fails, we may suspend or restrict access to paid features until payment is completed.

Prices may be shown excluding or including taxes depending on your location, customer type and applicable law.

You are responsible for any taxes, duties, levies or charges applicable to your purchase, unless we are legally required to collect them.

You may upgrade, downgrade or cancel your plan according to the options available in your account or through customer support.

Plan changes may affect your available features, limits, refresh rates, published widgets, Proof Pages, review flows, QR codes, marketing assets or stored data.

If you downgrade, some features may become unavailable.

You may cancel your subscription at any time unless a separate agreement states otherwise.

Cancellation stops future renewals but does not automatically refund fees already paid for the current billing period, unless required by law or agreed separately.

After cancellation, paid features may remain available until the end of the current billing period.

Fees are generally non-refundable unless required by law or expressly agreed by us.

If we issue a refund in one case, this does not create a right to future refunds.

We may offer free plans, free trials or limited access versions.

Free plans and trials may have feature limits, usage limits, branding, data limits, refresh limits or other restrictions.

We may change, suspend or discontinue free plans or trials at any time.

We may offer optional setup, onboarding, configuration, design, implementation or done-for-you services.

Unless agreed otherwise, such services are limited to the specific scope described at the time of purchase.

You are responsible for providing the necessary access, information, approvals and materials.

We are not responsible for delays caused by missing access, incorrect information, third-party systems or delayed customer feedback.

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability.

The Services may be unavailable due to maintenance, updates, outages, third-party failures, security issues, network problems or events outside our reasonable control.

We may modify, update, suspend or discontinue parts of the Services where reasonably necessary.

If a separate Service Level Agreement applies, that agreement controls the specific availability commitments.

We may offer beta, experimental or early-access features.

Beta features may be incomplete, unstable, limited, changed or discontinued at any time.

You use beta features at your own risk.

Beta features are provided without any specific warranty or availability commitment.

Our processing of personal data is described in our Privacy Policy.

If we process personal data on your behalf as a processor, the Data Processing Agreement (“DPA”) applies in addition to these Terms.

You are responsible for determining whether you need a DPA and for ensuring that you have a valid legal basis for processing personal data through the Services.

You are responsible for the personal data you collect from your customers, website visitors, review flows, private feedback forms or QR campaigns.

We use reasonable technical and organizational measures to protect Customer Content and account data.

However, no system is completely secure.

You are responsible for using secure passwords, limiting account access, managing user permissions and protecting your devices and systems.

We may use third-party providers to operate the Services, including hosting, analytics, AI processing, payment processing, email delivery, database infrastructure, storage, authentication and support tools.

Where required, subprocessors are handled under the applicable DPA.

Third-party providers may process data according to their own terms and privacy policies where they act independently.

Wunderproof, the Services, software, design, dashboard, widgets, templates, AI systems, workflows, branding, logos and related technology are owned by us or our licensors.

These Terms do not transfer ownership of Wunderproof or its intellectual property to you.

You receive a limited, non-exclusive, non-transferable, revocable right to use the Services during your active account or subscription, subject to these Terms.

You retain ownership of your Customer Content.

You grant Wunderproof a limited license to host, process, display, reproduce, modify, format and use Customer Content solely as necessary to provide, secure, improve and support the Services.

This includes generating AI Outputs, displaying widgets, publishing Proof Pages, creating marketing assets, generating QR codes and providing analytics.

If you provide feedback, suggestions or ideas about Wunderproof, we may use them without restriction or compensation.

You agree that feedback is not confidential unless expressly agreed otherwise in writing.

Unless you object in writing, we may identify your business as a customer using your business name and logo in customer lists, presentations or marketing materials.

We will not publish detailed case studies or performance claims about you without your permission.

Each party may receive non-public information from the other party.

The receiving party must use reasonable care to protect confidential information and may only use it for purposes related to the Services.

Confidentiality obligations do not apply to information that is publicly available, already known, independently developed or lawfully received from a third party.

Wunderproof helps you present, structure and use review-based trust proof.

We do not guarantee:

• more reviews;
• better ratings;
• increased revenue;
• higher conversion rates;
• improved search rankings;
• AI assistant recommendations;
• customer satisfaction improvements;
• removal or prevention of negative reviews;
• acceptance by review platforms, search engines or AI systems.

Any examples, previews, benchmarks or marketing statements are illustrative and do not guarantee specific results.

We provide the Services with reasonable care and skill.

Except as expressly stated in these Terms, the Services are provided “as is” and “as available”.

We do not warrant that the Services will be uninterrupted, error-free, fully secure, compatible with every website, accepted by every third-party platform or suitable for every specific business purpose.

Mandatory statutory rights remain unaffected.

Nothing in these Terms limits or excludes liability for:

• intent;
• gross negligence;
• injury to life, body or health;
• liability under mandatory product liability law;
• guarantees expressly given by us;
• other liability that cannot be excluded under applicable law.

In cases of slight negligence, we are only liable for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfillment makes the proper performance of the contract possible and on whose compliance the customer may regularly rely.

In such cases, our liability is limited to the typical and foreseeable damage.

To the extent legally permitted, we are not liable for indirect damages, lost profits, loss of revenue, lost savings, loss of goodwill, loss of data caused by the customer, reputational harm, third-party platform changes, review platform decisions, search engine changes, AI assistant behavior or business interruption.

For paid subscriptions, our total liability for slightly negligent breaches is limited to the fees paid by you to us in the twelve months before the event giving rise to the claim, unless a higher limit is required by mandatory law.

You agree to indemnify and hold Wunderproof harmless from claims, damages, losses, costs and expenses arising from:

• your Customer Content;
• your use of the Services;
• your violation of these Terms;
• your violation of laws or third-party rights;
• your misuse of review data, private feedback, QR codes or marketing assets;
• your publication of misleading, unlawful or infringing content;
• your failure to comply with third-party platform rules.

This applies to the extent permitted by applicable law.

We may suspend or restrict your access to the Services if:

• you violate these Terms;
• payment is overdue;
• your use creates a security risk;
• your use may harm us, users, third parties or the Services;
• we are required to do so by law;
• you use the Services in a misleading, abusive or unlawful way.

Where reasonable, we will notify you before suspension.

You may stop using the Services at any time.

We may terminate your account if you materially violate these Terms, fail to pay fees, misuse the Services or if we discontinue the Services.

After termination, your right to use the Services ends.

We may delete or disable access to Customer Content after account termination according to our retention policies, unless legal obligations require longer retention.

You are responsible for exporting any data you need before termination where export functionality is available.

We may improve, modify, replace or discontinue features from time to time.

We will not materially reduce core paid features during an active billing period without a reasonable reason or notice, unless required for security, legal, technical or third-party dependency reasons.

We may update these Terms from time to time.

If changes are material, we will provide reasonable notice, for example by email, dashboard notice or website notice.

Continued use of the Services after the effective date of updated Terms means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Services and may cancel your subscription.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign these Terms to an affiliate, successor, acquirer or in connection with a merger, restructuring or sale of assets.

We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, war, strikes, internet outages, hosting failures, third-party platform outages, government actions, cyberattacks, power failures or other force majeure events.

These Terms are governed by the laws of Germany, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant, legal entity under public law or special fund under public law, the exclusive place of jurisdiction is Berlin, Germany, to the extent legally permitted.

We may also bring claims at your general place of jurisdiction.

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain effective.

The invalid or unenforceable provision will be replaced by the statutory rule or by a valid provision that comes as close as possible to the economic purpose of the original provision, to the extent legally permitted.

If you have questions about these Terms, contact us at:

Wunderproof — a product of Asmus & Hock GbR

Email: hello@wunderproof.ai

Website: https://wunderproof.ai